SHIPPING INFORMATION

We ship throughout Malaysia as well as worldwide. As our products vary in terms of sizes and weight, the prices listed below are an estimate.

LOCAL ORDERS

Peninsular Malaysia — From RM10 (2 - 5 working days)
East Malaysia — From RM15 (4 - 8 working days)

Kindly note that a signature is required for delivery.

Pickup
Pickup is available for selected items, such as custom signs which may be bulky. 

INTERNATIONAL ORDERS

International orders are dispatched via Pos Malaysia Registered Airmail (Flexipack). Shipping cost is dependent on weight and location. In terms of shipping time, estimated delivery is between 10 to 26 working days.

South-East Asia - From RM15 / $3.50
Other countries - From RM20 / $4.50


Kindly note that due to issues at Australian and Canadian customs, shipping to these destinations are delayed and can take up to several months.
Please contact us at owlandquilldesign@gmail.com if you require an expedited shipping option.

RETURNS AND EXCHANGES

Unfortunately, due to the handmade and personalised nature of our products, returns or exchanges are not possible.